Returns Policies and Smart Salvaging: Benefiting From a Multi-Channel World

Dr. Dominic Seeberger (Bain & Company), Prof. Dr. Arnd Huchzermeier and David Schröder (Zalando.com) published a book chapter on “Returns Policies and Smart Salvaging: Benefiting From a Multi-Channel World“ in “Operations in an Omni-channel World” (Springer Series in Supply Chain Management) edited by Professor Santiago Gallino, The Wharton School, and Professor Antonio Moreno, Harvard Business School.