Online Course Guide of WHU –
Find all modules and courses of our degree programs.
Please use the filters below to select the term (spring or fall) as well as the respective program (BSc, MSc, MBA, Exchange, Doctoral) of your choice for an overview of all modules offered at WHU. The courses are listed under the modules. Please click on a module to see which courses are part of it. If you would like to find out more about a certain course, click on the name of the course to see detail information. The location of the lecture will be revealed after your course registration on myWHUstudies.
Spring term counts from January - August, fall term counts from September - December.
Important for Exchange Students: As the Full-Time and Part-Time MBA Programs utilize a modular course structure, the dates on which students begin and end the exchange are flexible. Please find here a chronological overview of the preliminary course offering for Fall and Spring.
Production and Service Operations Management, Group B
(Please note that exchange students obtain a higher number of credits in the BSc-program at WHU than listed here. For further information please contact directly the International Relations Office.)
Course Content
1. Process view and productivity
Part II: Process Execution and Improvement
2. Process organizations
3. The impact of variability on process performance
4. Critical chain project management
5. Scheduling
6. Quality management
7. Lean management
Part III: Process Planning and Optimization
8. Inventory management
9. Inventory management under risk
10. Closed-loop supply chain and returns policies
Part IV: Industrial Excellence
11. Strategy Activation in Organizations
12. Operational Excellence in Practice
Theories:
- Process analysis and optimization
- Project management
- Queuing theory
- Deterministic and stochastic inventory models
- Scheduling
- Lot sizing models
Class Dates
Date
Time
Learning Outcomes
Literature
Cachon and Terwiesch (2019): Operations Management. 2nd Edition, McGraw Hill, New York, ISBN 978-1260484632 (required textbook)