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Seminar: Performance Management for Non-Profit Organizations

Course code
Course type
BSc Course
Weekly Hours
FS 2020
Juniorprof. Dr. Lukas Löhlein
Please note that exchange students obtain a higher number of credits in the BSc-program at WHU than listed here. For further information please contact directly the International Relations Office.
How do you manage social impact? This seminar examines methods of analyzing the performance of non-profit organizations (e.g. NGOs, social entrepreneurs, hospitals, student organizations), the use of ‘business-like’ management systems, and the evaluation of impact, performance and efficiency of such organizations. It focuses in particular on how to measure and manage for an organization's "social impact". Central to the seminar is developing a critical understanding of the complexities of using traditional management techniques and instruments in the non-profit context through research based case studies and discussions with experts from the NGO-context.
Date Time
Friday, 24.01.2020 08:00 - 11:15
Saturday, 07.03.2020 08:00 - 18:00
By the end of this seminar students will be able
  • to place the role of non-profit organizations in historical and social perspective;
  • to analyse the diversity and complexity of non-profits, and demonstrate how these characteristics affect the role of management instruments in non-profits;
  • to evaluate the complexities and difficulties of using traditional management systems in non-profits;
  • to use qualitative research methods (e.g. interviews and observations)
Literature will be provided by the beginning of term.
Presentation, Research paper
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