Seminar: Performance Management for Non-Profit Organizations

How do you manage social impact? This seminar examines methods of analyzing the performance of non-profit organizations (e.g. NGOs, social entrepreneurs, hospitals, student organizations), the use of ‘business-like’ management systems, and the evaluation of impact, performance and efficiency of such organizations. It focuses in particular on how to measure and manage for an organization's "social impact". Central to the seminar is developing a critical understanding of the complexities of using traditional management techniques and instruments in the non-profit context through research based case studies and discussions with experts from the NGO-context.

By the end of this seminar students will be able

• to place the role of non-profit organizations in historical and social perspective;
• to analyse the diversity and complexity of non-profits, and demonstrate how these characteristics affect the role of management instruments in non-profits;
• to evaluate the complexities and difficulties of using traditional management systems in non-profits;
• to use qualitative research methods (e.g. interviews and observations)

Literature will be provided by the beginning of term.

Presentation, Research paper

None.

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