The QM department is responsible for the overarching quality management process. This ensures that a central department within the school has a permanent overview of the individual quality management measures and outcomes.
Because the QM department brings together and coordinates all the various strands of the quality management process, there are numerous points of contact and links with various key players within WHU. The most important and typical links are:
- QM – the school management
- QM – the dean's office
- QM – the departments
- QM – the students
- QM – the faculty
- QM – the service departments/administration