IT-Support Staff (f/m/d)

The IT service team provides comprehensive support for all users at the university with a wide range of technology and applications.

Starting: as soon as possible
Locations: WHU Campus Vallendar

Job Description

  • You are the contact person for IT support with a focus on software systems at the Campus Vallendar
  • Technical support for user problems
  • Analysis and documentation of error situations and development of solution approaches
  • Prioritisation, classification and documentation of requests in the ticket system
  • Carrying out care and maintenance tasks in the existing software systems

Job Qualifications

  • Completed technical vocational training with a good degree or extensive professional experience in line with the job profile
  • Very good knowledge of Microsoft operating systems
  • Basic knowledge of MacOS, iOS, Android
  • Willingness to familiarise yourself with new topics
  • Very good communication skills in German and English
  • Independent, structured and autonomous way of working with a high degree of reliability, service orientation and team spirit
  • An open, friendly and courteous manner as well a positive charisma

    What we offer

    • A stimulating international working environment
    • An open-minded, supportive, and motivated team
    • Opportunities to actively contribute to the school’s development
    • Flat hierarchies and fast decision-making processes
    • Attractive skill development and training options
    • Flexible working time models, and home office
    • Exclusive company-sponsored social benefits
    • Ecofriendly mobility offers (e.g., JobTicket, JobRad, e-mobility)
    • Daycare for children for working parents
    • Various fitness and health activities
    • Good traffic connections (bus, train, bike and car)

    Do you want to be a part of WHU?
    Come join our team!

    Please send your application documents including salary expectations preferably by e-mail to:

    Director IT

    Alexander Werle

    +49 (0)261 6509 200
    Send email