Lean Office Kaizen Workshop
May 15, 2017

Designed to realistically replicate back-office processes

Registration Fee: 99,- Euro 

To close the registration, please pay by clicking the checkout button on the following page.

Students get a discount of 30 %. Please fill in the registration form and indicate "STUDENT" in the field "Position". But please do not continue by clicking the checkout button on the following page. You will receive an invoice within the next few days.

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How to find us


WHU - Otto Beisheim School of Management
Campus Vallendar
Room: G-003, Building G
Burgplatz 2
56179 Vallendar

Arriving by car
A61: At the Koblenz intersection (Autobahnkreuz Koblenz), take the A48 towards Koblenz.
Or A3: At the Dernbach intersection (Dernbacher Dreieck), take the A48 towards Koblenz/Trier.

Follow the road until you reach the Bendorf/Neuwied/Vallendar exit. Now simply follow signs to Vallendar and WHU. There is an underground car parking directly beside the university.

If you use GPS please enter "Heerstraße" as your aim instead of "Burgplatz".

Rental cars can easily be booked at the surrounding airports and at Koblenz Central Station via Europcar.

Traveling by train and bus
Take the train to Koblenz central station (Hauptbahnhof). You can then take a evm bus number 8 or 8a to Vallendar. The bus stop in Koblenz is right opposite the main station. In Vallendar, alight at the train station (Bahnhof). The journey time is around 20 minutes.

Alternatively, you can travel north by train to Cologne and then take the regional express train to Vallendar station. In certain circumstances this may even be quicker than opting for the train/bus combination via Koblenz.

Directions from Cologne/Bonn airport by Train
From the airport Cologne/Bonn please take the regional express towards Koblenz and get off at the train station in Vallendar.

Directions from Frankfurt airport by train
From Frankfurt you can get to Vallendar by taking the train. You can either take the train to Koblenz main station and then switch to the bus number 8 to Vallendar, or take a train to Mainz and change trains at Mainz main station.

Directions from Düsseldorf airport by train
If you want to reach Vallendar from Düsseldorf airport, please get on the regional express towards Koblenz main station. Please get off there and take either the bus (busline 8) towards Vallendar or the regional express that ends at Mönchengladbach main station. This one stops at Vallendar station, which is where you need to get off.

Foothpath from Vallendar station to WHU
From the train station Vallendar you would walk northeast towards the “Rheinstraße/B42”. Please turn left and follow the street until you reach a roundabout. There you have to turn right into “Heerstraße” and keep on walking straight on. Stay right to stay on this street. After about 300 m you reach Burgplatz (above the underground car park) by turning left. You will find the main building of WHU on your left side. 

Why attend?

Practice the skills of Lean Six Sigma by participating in a simulated Lean Office Kaizen event. Attendees will play a role in a transactional process problem and use mapping, data analysis and other problem-solving tools to improve the process and meet the customer's needs. Experiential learning - like the InBox Lean Office simulation - allows Master Black Belt instructors to recreate the ambiguity and messiness of real-life workplace problems in a safe classroom environment. Office processes have invisible workflow, making it difficult to translate the concepts of cycle time, flow and defects in a practical way. 

The InBox simulation offers a environment where these and other Lean concepts can be taught, discussed and practiced within a workplace context. Participants will leave the workshop with a firm grasp of Lean fundamentals and an inspiration for applying the concepts at work.


  9.00 - 10.00 a.m.:  Welcome Coffee & Registration
10.30 - 11.00 a.m.:  Introductions
11.00 -   1.00 p.m.:  InBox Round 1, Debrief and Instruction
  1.00 -   2.00 p.m.:  Lunch
  2.00 -   4.00 p.m.:  InBox Round 2, Debrief and Additional Round
  4.00 -   4.15 p.m.:  Coffee break
  4.15 -   5.15 p.m.:  Facilitator Perspective and Discussion





Kerstin Wickel

Personal Assistant and Center Manager CCC