Troebs, C.-C., Wagner, T., Herzog, W. (2021), Do customer discounts affect frontline employees?, Journal of Service Research, Vol. 24 (3), pp. 390-404.
Walter Herzog
Professor
Group
Marketing and Sales Group
Areas of expertise
Measurement Theory,
Causal Inference,
Consumer Psychology,
Management Psychology
Group
Marketing and Sales Group
Areas of expertise
Measurement Theory,
Causal Inference,
Consumer Psychology,
Management Psychology