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Welcome to the Chair of Logistics and Services Management. Our research and teaching efforts concentrate on current and (managerially) relevant issues regarding the management of international supply chains. We combine various empirical methods in our research to generate stimulating insights for entrepreneurial practice and management education as well as for the scientific community.
In order to generate state-of-the-art findings, we cooperate with leading companies and international researchers.

Our team

Professor Carl Marcus Wallenburg
Professor Carl Marcus Wallenburg
Chairholder
Daniela Wempe-Jungemann
Daniela Wempe-Jungemann
Personal Assistant

Publications of Professor Carl Marcus Wallenburg

Journal of Organizational Behavior

Walsken, J. E., Gerpott, F., Wallenburg, C. M. (accepted pre-print), Promoting fun or competition? Testing interventions on ludic and agonistic work design, Journal of Organizational Behavior.

Operations Management Research

Lennartz, C., Sáenz, M., Wallenburg, C. M., Guida, M. (2026), Key enablers of dynamic capabilities for digital transformation in supply chain management, Operations Management Research, Vol. 19 (1), pp. 1-26.

Journal of Business Logistics

García‐Dastugue, S. J., Nilakantan, R., Wallenburg, C. M., Rao, S. (2024), On merchandise return policy, entrepreneurial internet retail, and customer reviews - insights from an observational study, Journal of Business Logistics, Vol. 45 (1 (e12342)).

International Journal of Physical Distribution & Logistics Management

Cheah, J.-H., Kersten, W., Ringle, C. M., Wallenburg, C. M. (2023), Guest editorial: Predictive modeling in logistics and supply chain management research using partial least squares structural equation modeling, International Journal of Physical Distribution & Logistics Management, Vol. 53 (7/8), pp. 709-717.

Journal of Business Logistics

Wallenburg, C. M., Einmahl, L., Lee, K., Rao, S. (2021), On packaging and product returns in online retail - mailing boxes or sending signals?, Journal of Business Logistics, Vol. 42 (2), pp. 291-308.

International Journal of Operations & Production Management

Nevries, F., Wallenburg, C. M. (2021), Performance improvements in logistics outsourcing relationships: the role of LSP and customer organizational culture archetypes, International Journal of Operations & Production Management, Vol. 41 (12), pp. 1807-1843.

The International Journal of Logistics Management

Cichosz, M., Wallenburg, C. M., Knemeyer, M. (2020), Digital transformation at logistics service providers: barriers, success factors, and leading practices, The International Journal of Logistics Management, Vol. 31 (2), pp. 209-238.

Journal of Purchasing and Supply Management

Wallenburg, C. M., Johne, D., Cichosz, M., Goldsby, T., Knemeyer, A. (2019), Alignment mechanisms for supplier-initiated innovation: results from the logistics service industry, Journal of Purchasing and Supply Management, Vol. 25 (5), 100575.

International Journal of Operations & Production Management

Steinbach, T., Wallenburg, C. M., Selviaridis, K. (2018), Me, myself and I: non-collaborative customer behavior in service outsourcing – the key role of outcome orientation and outcome attributability, International Journal of Operations & Production Management, Vol. 38 (7), pp. 1519-1539.

International Journal of Physical Distribution & Logistics Management

Schorsch, T., Wallenburg, C. M., Wieland, A. (2017), The human factor in SCM: introducing a meta-theory of behavioral supply chain management, International Journal of Physical Distribution & Logistics Management, Vol. 47, pp. 238-262.

Logistics Research / BVL

Wallenburg, C. M., Schäffler, T. (2016), Performance measurement in horizontal LSP cooperation as a field of conflict: the preventive role of collaborative processes, Logistics Research / BVL, Vol. 9, pp. 1-15.

Supply Chain Management : an International Journal

Bühler, A., Wallenburg, C. M., Wieland, A. (2016), Accounting for external turbulence of logistics organizations via performance measurement systems, Supply Chain Management : an International Journal, Vol. 21, pp. 694-708.

The International Journal of Logistics Management

The role of customer relations for innovativeness and customer satisfaction

Bellingkrodt, S., Wallenburg, C. M. (2015), The role of customer relations for innovativeness and customer satisfaction: a comparison of service industries, The International Journal of Logistics Management, Vol. 26, pp. 254-274.

International Journal of Logistics : Research and Applications

Busse, C., Wallenburg, C. M. (2014), Firm-level innovation management at logistics service providers: an exploration, International Journal of Logistics : Research and Applications, Vol. 17, pp. 396-415.

International Journal of Physical Distribution & Logistics Management

Schneider, L., Wallenburg, C. M., Fabel, S. (2014), Implementing sustainability on a corporate and a functional level: key contingencies that influence the required coordination, International Journal of Physical Distribution & Logistics Management, Vol. 44, pp. 464 - 493.

Journal of Supply Chain Management

Wallenburg, C. M., Schäffler, T. (2014), The interplay of relational governance and formal control in horizontal alliances: a social contract perspective, Journal of Supply Chain Management, Vol. 50, pp. 41-58.

Journal of Applied Social Psychology

Public justification and investment in failing projects

Mahlendorf, M., Wallenburg, C. M. (2013), Public justification and investment in failing projects: the moderating effects of optimistic outcome expectations, Journal of Applied Social Psychology, Vol. 43, pp. 2271–2286.

International Journal of Physical Distribution & Logistics Management

Wieland, A., Wallenburg, C. M. (2013), The influence of relational competencies on supply chain resilience: a relational view, International Journal of Physical Distribution & Logistics Management, Vol. 43, pp. 300-320.

Journal of Business Logistics

Bellingkrodt, S., Wallenburg, C. M. (2013), The role of external relationships for LSP innovativeness: a contingecy approach, Journal of Business Logistics, Vol. 34, pp. 209-221.

Journal of Business Logistics

Measurement and moderation

Goldsby, T., Knemeyer, A., Miller, J., Wallenburg, C. M. (2013), Measurement and moderation: finding the boundary conditions in logistics and supply chain research, Journal of Business Logistics, Vol. 34, pp. 109-116.

Journal of Purchasing and Supply Management

Schneider, L., Wallenburg, C. M. (2013), 50 years of research on organizing the purchasing function: do we need any more?, Journal of Purchasing and Supply Management, Vol. 19, pp. 144–164.

Logistics Research / BVL

Raue, J., Wallenburg, C. M. (2013), Alike or not? partner similarity and its outcome in horizontal cooperations between logistics service providers, Logistics Research / BVL, Vol. 6, pp. 217-230.

Journal of Purchasing and Supply Management

Schneider, L., Wallenburg, C. M. (2012), Implementing sustainable sourcing: does purchasing need to change?, Journal of Purchasing and Supply Management, Vol. 18, pp. 243-257.

Journal of Supply Chain Management

Schmoltzi, C., Wallenburg, C. M. (2012), Operational governance in horizontal cooperations of logistics service providers: performance effects and the moderating role of cooperation complexity, Journal of Supply Chain Management, Vol. 58, pp. 53-74.

Journal of Service Management

Steinicke, S., Wallenburg, C. M., Schmoltzi, C. (2012), Governing for innovation in horizontal service cooperations, Journal of Service Management, Vol. 23, pp. 279 - 302.

Journal of Organizational Behavior

Walsken, J. E., Gerpott, F., Wallenburg, C. M. (accepted pre-print), Promoting fun or competition? Testing interventions on ludic and agonistic work design, Journal of Organizational Behavior.

Operations Management Research

Lennartz, C., Sáenz, M., Wallenburg, C. M., Guida, M. (2026), Key enablers of dynamic capabilities for digital transformation in supply chain management, Operations Management Research, Vol. 19 (1), pp. 1-26.

Journal of Business Logistics

García‐Dastugue, S. J., Nilakantan, R., Wallenburg, C. M., Rao, S. (2024), On merchandise return policy, entrepreneurial internet retail, and customer reviews - insights from an observational study, Journal of Business Logistics, Vol. 45 (1 (e12342)).

International Journal of Physical Distribution & Logistics Management

Cheah, J.-H., Kersten, W., Ringle, C. M., Wallenburg, C. M. (2023), Guest editorial: Predictive modeling in logistics and supply chain management research using partial least squares structural equation modeling, International Journal of Physical Distribution & Logistics Management, Vol. 53 (7/8), pp. 709-717.

Journal of Business Logistics

Wallenburg, C. M., Einmahl, L., Lee, K., Rao, S. (2021), On packaging and product returns in online retail - mailing boxes or sending signals?, Journal of Business Logistics, Vol. 42 (2), pp. 291-308.

International Journal of Operations & Production Management

Nevries, F., Wallenburg, C. M. (2021), Performance improvements in logistics outsourcing relationships: the role of LSP and customer organizational culture archetypes, International Journal of Operations & Production Management, Vol. 41 (12), pp. 1807-1843.

The International Journal of Logistics Management

Cichosz, M., Wallenburg, C. M., Knemeyer, M. (2020), Digital transformation at logistics service providers: barriers, success factors, and leading practices, The International Journal of Logistics Management, Vol. 31 (2), pp. 209-238.

Journal of Purchasing and Supply Management

Wallenburg, C. M., Johne, D., Cichosz, M., Goldsby, T., Knemeyer, A. (2019), Alignment mechanisms for supplier-initiated innovation: results from the logistics service industry, Journal of Purchasing and Supply Management, Vol. 25 (5), 100575.

International Journal of Operations & Production Management

Steinbach, T., Wallenburg, C. M., Selviaridis, K. (2018), Me, myself and I: non-collaborative customer behavior in service outsourcing – the key role of outcome orientation and outcome attributability, International Journal of Operations & Production Management, Vol. 38 (7), pp. 1519-1539.

International Journal of Physical Distribution & Logistics Management

Schorsch, T., Wallenburg, C. M., Wieland, A. (2017), The human factor in SCM: introducing a meta-theory of behavioral supply chain management, International Journal of Physical Distribution & Logistics Management, Vol. 47, pp. 238-262.

Logistics Research / BVL

Wallenburg, C. M., Schäffler, T. (2016), Performance measurement in horizontal LSP cooperation as a field of conflict: the preventive role of collaborative processes, Logistics Research / BVL, Vol. 9, pp. 1-15.

Supply Chain Management : an International Journal

Bühler, A., Wallenburg, C. M., Wieland, A. (2016), Accounting for external turbulence of logistics organizations via performance measurement systems, Supply Chain Management : an International Journal, Vol. 21, pp. 694-708.

The International Journal of Logistics Management

The role of customer relations for innovativeness and customer satisfaction

Bellingkrodt, S., Wallenburg, C. M. (2015), The role of customer relations for innovativeness and customer satisfaction: a comparison of service industries, The International Journal of Logistics Management, Vol. 26, pp. 254-274.

International Journal of Logistics : Research and Applications

Busse, C., Wallenburg, C. M. (2014), Firm-level innovation management at logistics service providers: an exploration, International Journal of Logistics : Research and Applications, Vol. 17, pp. 396-415.

International Journal of Physical Distribution & Logistics Management

Schneider, L., Wallenburg, C. M., Fabel, S. (2014), Implementing sustainability on a corporate and a functional level: key contingencies that influence the required coordination, International Journal of Physical Distribution & Logistics Management, Vol. 44, pp. 464 - 493.

Journal of Supply Chain Management

Wallenburg, C. M., Schäffler, T. (2014), The interplay of relational governance and formal control in horizontal alliances: a social contract perspective, Journal of Supply Chain Management, Vol. 50, pp. 41-58.

Journal of Applied Social Psychology

Public justification and investment in failing projects

Mahlendorf, M., Wallenburg, C. M. (2013), Public justification and investment in failing projects: the moderating effects of optimistic outcome expectations, Journal of Applied Social Psychology, Vol. 43, pp. 2271–2286.

International Journal of Physical Distribution & Logistics Management

Wieland, A., Wallenburg, C. M. (2013), The influence of relational competencies on supply chain resilience: a relational view, International Journal of Physical Distribution & Logistics Management, Vol. 43, pp. 300-320.

Journal of Business Logistics

Bellingkrodt, S., Wallenburg, C. M. (2013), The role of external relationships for LSP innovativeness: a contingecy approach, Journal of Business Logistics, Vol. 34, pp. 209-221.

Journal of Business Logistics

Measurement and moderation

Goldsby, T., Knemeyer, A., Miller, J., Wallenburg, C. M. (2013), Measurement and moderation: finding the boundary conditions in logistics and supply chain research, Journal of Business Logistics, Vol. 34, pp. 109-116.

Journal of Purchasing and Supply Management

Schneider, L., Wallenburg, C. M. (2013), 50 years of research on organizing the purchasing function: do we need any more?, Journal of Purchasing and Supply Management, Vol. 19, pp. 144–164.

Logistics Research / BVL

Raue, J., Wallenburg, C. M. (2013), Alike or not? partner similarity and its outcome in horizontal cooperations between logistics service providers, Logistics Research / BVL, Vol. 6, pp. 217-230.

Journal of Purchasing and Supply Management

Schneider, L., Wallenburg, C. M. (2012), Implementing sustainable sourcing: does purchasing need to change?, Journal of Purchasing and Supply Management, Vol. 18, pp. 243-257.

Journal of Supply Chain Management

Schmoltzi, C., Wallenburg, C. M. (2012), Operational governance in horizontal cooperations of logistics service providers: performance effects and the moderating role of cooperation complexity, Journal of Supply Chain Management, Vol. 58, pp. 53-74.

Journal of Service Management

Steinicke, S., Wallenburg, C. M., Schmoltzi, C. (2012), Governing for innovation in horizontal service cooperations, Journal of Service Management, Vol. 23, pp. 279 - 302.

International Journal of Physical Distribution & Logistics Management, 43(4), 300-320
Wieland, A., & Wallenburg, C. M. (2013)
International Journal of Physical Distribution & Logistics Management, 42(10), 887-905
Wieland, A., & Wallenburg, C. M. (2012)
The International Journal of Logistics Management, 31(2), 209-238
Cichosz, M., Wallenburg, C. M., & Knemeyer, A. M. (2020)
Journal of Purchasing and Supply Management, 18(4), 243-257
Schneider, L., Wallenburg, C. M. (2012)
International Journal of Physical Distribution & Logistics Management, 41(2), 187-218
Busse, C. & Wallenburg, C. M. (2011)
International Journal of Physical Distribution & Logistics Management, 43(4), 300-320
Wieland, A., & Wallenburg, C. M. (2013)
International Journal of Physical Distribution & Logistics Management, 42(10), 887-905
Wieland, A., & Wallenburg, C. M. (2012)
The International Journal of Logistics Management, 31(2), 209-238
Cichosz, M., Wallenburg, C. M., & Knemeyer, A. M. (2020)
Journal of Purchasing and Supply Management, 18(4), 243-257
Schneider, L., Wallenburg, C. M. (2012)
International Journal of Physical Distribution & Logistics Management, 41(2), 187-218
Busse, C. & Wallenburg, C. M. (2011)

Awards and accolades

  • Emerald Highly Commended Paper Award (International Journal of Physical Distribution & Logistics Management) 2018
  • Emerald Outstanding Paper Award (The International Journal of Logistics Management) 2016
  • Emerald Highly Commended Paper Award (International Journal of Physical Distribution & Logistics Management) 2014
  • Emerald Highly Commended Paper Award (International Journal of Physical Distribution & Logistics Management) 2013
  • Emerald Highly Commended Paper Award (International Journal of Physical Distribution & Logistics Management) 2011
  • Emerald Highly Commended Paper Award (The International Journal of Logistics Management) 2011
  • Best Reviewer Award of Journal of Supply Chain Management 2008
  • German Logistics Research Award 2004

Our external Doctoral students

Simon Braun
Simon Braun
External Doctoral student
Wennan Dong
Wennan Dong
External Doctoral student
Marvin Wersel
Marvin Wersel
External Doctoral student

Get in touch with us –

We look forward to hearing from you
Professor Carl Marcus Wallenburg
Professor Carl Marcus Wallenburg
Chairholder