Chair of Production Management


Welcome to the Production Management Department chaired by Prof. Dr. Arnd Huchzermeier (Ph.D. Wharton 1991) since 1993. The Department has the following research areas:

  1. Management Quality for Industrial Excellence
  2. Global Supply Chain and R&D Management
  3. Sustainability
  4. Operations Management-Marketing Interface: Retail & Business Analytics
  5. Operations Management-Finance Interface: Blockchain, Real Option, Supply Chain Finance

Since 1995, the annual industry competition "Industrial Excellence Award Germany" (formerly "Die Beste Fabrik") – under the patronage of The Federation of German Industries (BDI) –  is conducted jointly with INSEAD. The focus of the 4th Edition is on Digital Enterprise Strategy. In parallel, AESE Business School in Portugal, Cambridge Judge Business School in Great Britain, HEC Paris and INSEAD in France, IESE in Spain, IMD in Switzerland, Koç in Turkey, RSM and TU Eindhoven in the Netherlands and SDA Bocconi in Italy determine their national champion. In Autumn, an overall European champion is recognized with the Industrial Excellence Award Europe (

The Center for Collaborative Commerce is affiliated to the Chair of Production Management (



Dr. Dominic Seeberger, Bain & Company, discussed Salvaging Strategies for Product Returns and the Effect of Online Customer Reviews

On February 12th, Dr. Dominic Seeberger, Case Team Leader at Bain & Company, discussed salvaging portfolios for product returns and the effect of online customer reviews on online shoppers’...



Annual Research Day with invited guests from retailer real

On February 7th and 8th, the annual research day of the department took place at WHU’s campus in Düsseldorf. Internal and external doctoral students presented and discussed their ongoing research....



Dr. Felix Röllecke discussed Pre- and Post-Purchase Strategies for Product Returns

On February 6th, Dr. Felix Röllecke, co-founder and Managing Director of (, discussed the hidden strategic opportunity of returns management as well as how returns policies...



SCM World announces GE Appliances and Levi Strauss as winners of the Power of the Profession Award 2019

On February 5th, the winners of SCM Worlds’ Power of the Profession Award 2019 were announced. GE Appliances won in the category ‘Talent Breakthrough of the Year’ and Levi Strauss & Co. in the...



Oliver Höllriegl, Medicon Apotheke, discussed Customer Activation & Retention Management in the Pharmacy Market

On January 29th, Oliver Höllriegl, Director at GFK in Nuremberg and co-author of an unreleased WHU case study, discussed Direct-to-Customer-Marketing (DTCM) strategies by a leading pharmacy...


Upcoming events

Inaugural issue of Management and Business Review (MBR)
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Wissenschaftspreis 2019
February 20, 2019
Messe Dusseldorf, Dusseldorf
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Submission Deadline ‚Industrial Excellence Award Germany‘
February 28, 2019
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4th Wharton Study Tour 2019
March 3-9, 2019
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CEIBS MBA Germany and Switzerland Module on Excellence in Manufacturing
Invited Keynote: Manufacturing Excellence in Germany
March 18, 2019

NEW Springer Book „Build Your Own Blockchain: A Practical Guide to D.L.T.”
April 2019

MoreSteam's Best Practice Conference 2019
April 2-4, 2019
WHU Campus Vallendar
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4th Meeting of the EURO Working Group on Retail Operations
April 9-11, 2019
Colonia de Sant Jordi, Spain

3rd College of Operational Excellence Mini-Conference
POMS 2019
May 2, 2019
Washington D.C., USA
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Ningbo Study Tour 2019
12-18 May, 2019

Department Summer BBQ
- by invitation only -
May 25, 2019

Manufacturing and Serice Operations Management Conference 2019
June 30-July 2, 2019
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Supply Chain Thought Leaders Roundtable 2019
July 22-24, 2019
Gates Foundation
Seattle, Washington, USA

financial support among others