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Dennis Schmitz

Chair of Production Management

External Doctoral student

Managing Director
Arvato
Birmingham, United Kingdom

Vice President Transportation Management
Arvato 
Gütersloh, Germany

External Doctoral student

Managing Director
Arvato
Birmingham, United Kingdom

Vice President Transportation Management
Arvato 
Gütersloh, Germany

Abbreviated CV

  • Managing Director, Arvato Suppy Chain Solutions, Birmingham, United Kingdom, since 2025
  • Vice President Transport Management, Arvato Suppy Chain Solutions, Gütersloh, Deutschland, since 2021
  • Vice President Financial Services, Arvato Supply Chain Solutions, Gütersloh, Germany, since 2019
  • Doctoral Student, WHU - Otto Beisheim School of Management, Vallendar, Germany, since 2015
  • M.Sc., WHU – Otto Beisheim School of Management, Vallendar, Germany, 2013
  • B.Sc., WHU - Otto Beisheim School of Management, Vallendar, Germany, 2011

Research Areas

  • Strategies for E-Commerce Service Providers
  • Business Applications in Omni-Channel Retailing
  • Channel Integration and Capability Management

Publications

  • Schmitz, Dennis; Huchzermeier, Arnd (2018): Benchmark Study on Omni-Channel Integration - Capability Scale Development Based on Internal and External Dimensions. SSRN, 36 S.
  • Huchzermeier, Arnd; Schmitz, Dennis (2016b): Foreword. in: McClelland, Andrew (Ed.): Is Omni Everything? Customers are in every channel, where is retail?  Arvato SCM Solutions (in cooperation with Salesforce Commerce Cloud and WHU – Otto Beisheim School of Management), S. 5
  • Huchzermeier, Arnd; Schmitz, Dennis (2016a): Foreword. in: McClelland, Andrew (Ed.): Omnichannel-Statusbericht 2016: Händler im Gespräch zur aktuellen Situation. Arvato SCM Solutions (in cooperation with Salesforce Commerce Cloud and WHU – Otto Beisheim School of Management), S. 5
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