Fabian Tingelhoff, a recent WHU graduate, received the Koblenz University Prize for his bachelor’s thesis entitled “Resembling Reality – How Toolmakers Negotiate Corporate Truth During the Design of a Digital Dashboard”. Fabian wrote his thesis in the context of an IMC research project by Marc Feldmann, Lukas Löhlein, and Utz Schäffer on the development of digital dashboards at SAP.
Tingelhoff found in interviews and meeting observations that individuals who build new dashboards come from a variety of domains of expertise. This makes them perceive processes, knowledge and information differently and, as a result, the construction of new dashboards turns at times into a debate about the ‘definitive’ reality of the company. This leads to the break-up of organizational silos, facilitates knowledge exchange across departments and effects the continuous refinement of KPI’s and other decision-relevant information.
The Koblenz University Prize 2019 recognizes outstanding academic performances of young researchers and facilitates the dialogue between research and practice. It has been handed over in a solemn ceremony in the historic city hall of Koblenz on 5 November 2019.
For further details on the overall research project, you are welcome to refer to the IMC team (marc.feldmann(at)whu.edu).