Online Course Guide of WHU –

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Please use the filters below to select the term (spring or fall) as well as the respective program (BSc, MSc, MBA, Exchange, Doctoral) of your choice for an overview of all modules offered at WHU. The courses are listed under the modules. Please click on a module to see which courses are part of it. If you would like to find out more about a certain course, click on the name of the course to see detail information. The location of the lecture will be revealed after your course registration on myWHUstudies.

Spring term counts from January - August, fall term counts from September - December.

Important for Exchange Students: As the Full-Time and Part-Time MBA Programs utilize a modular course structure, the dates on which students begin and end the exchange are flexible. Please find here a chronological overview of the preliminary course offering for Fall and Spring.

Spring 2022  ›  Bachelor of Science  ›  Bachelor of Science - 4th Semester  ›  General Studies

Business Mediation

Course Code:
Edelbert Dold
Course Type:
BSc Course General Studies
Week Hours:
Spring 2022
(Please note that exchange students obtain a higher number of credits in the BSc-program at WHU than listed here. For further information please contact directly the International Relations Office.)
(Course is conducted in German!)

In business, conflicts in and between companies are daily bread. Often they are characterized by legal claims, sometimes by mere bossiness or hidden conflicts. This can obscure the essentials. After all, behind most conflicts lie entrepreneurial, economic or personal interests.
With the possibilities of business mediation, such conflicts can be analyzed at an early stage and resolved in a way that is fair to the interests at stake, cost-effective and time-saving. Business aspects have priority in business mediation. Thinking in terms of legal claims is initially left out, but remains as an alternative in the event that an amicable solution cannot be reached.
The advantages of mediation over court proceedings are future-oriented solutions, conservation of resources, planning security and the confidentiality of conflict handling. Cultural differences can also be overcome in mediation.
In mediation, the conflicting parties are accompanied and supported by a mediator as an independent and neutral third party in resolving the specific conflict.
Mediation is now well established in business life and represents an effective alternative to the one-way street of a court dispute. It emphasizes the parties' own responsibility instead of delegating the conflict to the judge.
The lecturers are experienced business mediators and in this seminar they bridge the gap between theory and practice. They focus on skills (the art of mediation) together with practical knowledge instead of an exclusively theoretical approach. To this end, numerous role plays are also conducted to give students the opportunity to experience and practice the practice of business mediation.

Monday, 04/04/2022
03:30 PM till 08:30 PM
Tuesday, 05/04/2022
08:00 AM till 01:00 PM
Monday, 11/04/2022
03:30 PM till 08:30 PM
Tuesday, 12/04/2022
08:00 AM till 01:00 PM
Lehrgespräch, Rollenspiele, Gruppenarbeit, Selbststudium