WHU graduate Fabian Tingelhoff was awarded the Koblenz University Prize 2019 for his bachelor’s thesis entitled “Resembling Reality – How Toolmakers Negotiate Corporate Truth During the Design of a Digital Dashboard” on November 5 in the Koblenz City Hall. Fabian wrote his thesis in the context of a research project of the Institute of Management Accounting and Control (IMC) at WHU – Otto Beisheim School of Management on the development of digital dashboards at SAP, under the supervision of Professor Dr. Utz Schäffer, Assistant Professor Dr. Lukas Löhlein, and Marc Feldmann.
In the course of the development of a digital dashboard at the technology leader SAP, Tingelhoff found in qualitative interviews and meeting observations that individuals who design new dashboards bring with them a variety of professional backgrounds. This makes them perceive processes, knowledge, and information differently and, as a result, the construction of new dashboards turns at times into a debate about the ‘definitive’ reality of the company. This digitalization of data preparation for decision-making processes breaks down established structures and initiates a cross-departmental knowledge exchange.
The Koblenz University Prize is awarded by the Wirtschafts- und Wissenschaftsallianz Koblenz e.V. (WWA) and recognizes outstanding academic performances of young researchers from the Koblenz university region. It also promotes dialogue between research and practice. The award was presented in a festive ceremony in the historic city hall of Koblenz.
The work was written as part of a research project carried out jointly by SAP and IMC. The project started in March 2019, investigates the development, use, and dissemination of digital control systems. For further details on the overall research project, you are welcome to refer to the IMC team (firstname.lastname@example.org).