Business Mediation

(Course is conducted in German!)

In business, conflicts in and between companies are daily bread. Often they are characterized by legal claims, sometimes by mere bossiness or hidden conflicts. This can obscure the essentials. After all, behind most conflicts lie entrepreneurial, economic or personal interests.
With the possibilities of business mediation, such conflicts can be analyzed at an early stage and resolved in a way that is fair to the interests at stake, cost-effective and time-saving. Business aspects have priority in business mediation. Thinking in terms of legal claims is initially left out, but remains as an alternative in the event that an amicable solution cannot be reached.
The advantages of mediation over court proceedings are future-oriented solutions, conservation of resources, planning security and the confidentiality of conflict handling. Cultural differences can also be overcome in mediation.
In mediation, the conflicting parties are accompanied and supported by a mediator as an independent and neutral third party in resolving the specific conflict.
Mediation is now well established in business life and represents an effective alternative to the one-way street of a court dispute. It emphasizes the parties' own responsibility instead of delegating the conflict to the judge.
The lecturers are experienced business mediators and in this seminar they bridge the gap between theory and practice. They focus on skills (the art of mediation) together with practical knowledge instead of an exclusively theoretical approach. To this end, numerous role plays are also conducted to give students the opportunity to experience and practice the practice of business mediation.