Professor Fassnacht on why Galeria Karstadt Kaufhof is closing 52 stores and the concerning forecast for the department store concept
A comprehensive research paper by Anna-Karina Schmitz, Tim Oliver Brexendorf and Martin Fassnacht
Why consumers must take on more and more themselves: from self-service, apps & automation in shopping to services.
Prof. Fassnacht gives his opinion on the topic "Are outlets really worth to save money?" in ARD Mediathek-Servicezeit