Troebs, C.-C., Wagner, T., Herzog, W. (2021), Do customer discounts affect frontline employees?, Journal of Service Research, Vol. 24 (3), pp. 390-404.
Walter Herzog
Prof. Dr.
Group
Marketing and Sales Group
Fachgebiete
Measurement Theory,
Causal Inference,
Consumer Psychology,
Management Psychology
Group
Marketing and Sales Group
Fachgebiete
Measurement Theory,
Causal Inference,
Consumer Psychology,
Management Psychology